Refund Policy
Last updated: 24 July 2026
1. Eligibility
You are eligible for a full refund if:
- You purchased the Claude Skills Bundle directly from this website; and
- You request the refund within 14 calendar days of the purchase date; and
- You have not (a) resold, redistributed or shared the bundle, or (b) breached the Terms & Conditions.
2. How to request a refund
- Reply to your order-confirmation email (or email support@claude-skills.digital) with the subject line "Refund request".
- Include your order reference (starts with
AISKB-) — you'll find it on the success page and in the confirmation email. - You don't need to explain why. A one-line request is enough.
3. Timeline
Refunds are processed within 3 business days of receiving your request. Depending on your bank and card type, the refund appears on your statement within 5–10 business days.
4. What happens to the download
You may keep any files you've already downloaded — we can't reasonably "un-give" a digital archive, and we're not going to hunt you down. That said, the licence in the Terms is terminated on refund, so please stop using the bundle for new commercial work.
5. Chargebacks
Please email us first. We refund every legitimate request within a business day; a chargeback costs us more and doesn't get your money back any faster. If you file a chargeback without contacting us we may dispute it with evidence of the download, but we still won't argue if it's within 14 days.
6. Bank / gateway fees
We refund the full purchase amount. Any currency-conversion loss or bank fee on the refund itself is out of our control.
7. Consumer statutory rights
This policy is additional to (and does not override) any statutory refund rights you have as a consumer in your country of residence.